Karen provides daily support to the attorneys she and her team serve, but her most recent accomplishments include the following:
- Karen recently facilitated a technology assessment by Cornerstone.IT to confirm the firm’s technology is at par with industry standards and trends, and map out an action plan to meet the business goals.
- Karen and her team manage the firm’s metro area network linking five offices, with an infrastructure that leverages secure cloud applications allowing remote access from any Internet connection.
- To ensure Downs Rachlin Martin attorneys have support to maintain consistently high client-service levels, Karen engages a 24/7/365 help desk, with supervisory back-up by her team, and facilitates on-going training and support for all technology at the firm.
Memberships & Activities
International Legal Technology Association (ILTA), former Vermont Regional Member Liaison, Member
Regular blood donor
Volunteer at and donate to local community food shelves
Panelist, small firms, ILTA annual conference (2006, 2013)
PC and Networking Support Certificate