199 Main Street
Burlington, VT 05402-0190
Seasoned labor relations professional.
As a seasoned labor relations professional, April Tuck is adept at applying her expertise in a variety of venues (health care, higher education, industry) to help employers navigate complex Labor and Employment issues. April partners with clients to develop and implement approaches that promote organizational success. Because of her significant management and operations experience, she focuses on the pragmatic needs of the organization that will advance its mission.
- Designed and implemented the entire labor relations function for an industry-based client struggling with a history of poor management. In addition to working with the client to create its labor strategy, she developed a complete labor relations information system, broad spectrum management training, and an effective supervisory mentoring program. As a result, management – union relations improved, allowing the parties to work together on projects that increased employee morale and productivity.
- Developed and implemented an entire management development program for an institution of higher education. The program focused not only on the principles and practicalities of sound management but also how different functions could leverage efficiencies by increasing opportunities for collaboration.
- Partnered closely with a health care client and its bargaining unit to identify obstacles that undermined the potential for a dynamic working relationship. Involved in all aspects of labor contract negotiation and administration, she advanced labor relations from an antagonistic, positional approach to interest based bargaining. Grievances and arbitration decreased significantly as the parties engaged in problem-solving strategies to address issues proactively.
- Successfully collaborated with an organization in danger of being organized by transforming its tactical employee relations stance to a more strategic and dynamic strategy. With the initiation of consistent and effective two-way communications practices, overall employee morale and commitment increased in a union-free environment.
- Advised a health care organization as it underwent a challenging and divisive union drive that had the potential to undermine community relationships and affect patient care. April served as a mediating force to ensure all parties continued to serve the needs of the patients throughout the process, regardless of the outcome.
Cornell School of Industrial and Labor Relations, Certificates in Contract Administration and Collective Bargaining Studies, 2013
University of Wisconsin at Madison, M.S. Communication Disorders, 1980
Ithaca College, B.S. Language Pathology, 1978
- College and University Professional Association for Human Resources
- Society for Human Resource Management
- Vermont Human Resources Association
- American Society for Healthcare Human Resources Administrators - Outstanding Chapter Achievement award, 2010
- Governor’s Award for Support of Employment of People with Disabilities, 2006
- Lamoille Area Chamber of Commerce and Creative Workforce Solutions - Leader of the Year, 2011
- VT Department of Vocational Rehabilitation – Advocacy award, 2008
- Cambridge Arts Council
- Cambridge Area Rotary
- State Rehabilitation Council
- Town Library Trustee
- Varnum Memorial Library, Board Chair
- Cambridge Rural Development Project, Chair
- Cambridge Economic Development Advisory Committee, Secretary
Senior Professional - Human Resources (SPHR)
- Presenter, Communication Skills Basics, 2015 NNECERAPPA conference (Vermont, March 16 – 17, 2015).
- Presenter, Enhancing Active Listening Skills, 2015 NNECERAPPA conference (Vermont, March 16 – 17, 2015).
- Presenter, Difficult Conversations, 2015 NNECERAPPA conference (Vermont, March 16 – 17, 2015).
- Presenter, Emotional Intelligence, 2015 NNECERAPPA conference (Vermont, March 16 – 17, 2015).
- April E. Tuck and Johan Maitland, Presenters, Human Resources and Collective Bargaining: Opportunities for Shared Success, 2013 ASHHRA Region 1 Conference (New Hampshire, June 9-11, 2013)
- Presenter, The Emergency Medical Treatment and Active Labor Act: Implications for Coding Professionals, The Northeast Vermont Coders Association (April 14, 2013)
Interviewing for Results as part of the employment series Varnum Memorial Library 2013
- Presenter, Supervisor Training and Enrichment Program, Copley Hospital (Vermont, 2012 – 2013)
- Presenter, Corporate Compliance Basics, The Northeast Vermont Coders Association (2012)
- Presenter, The ADA and Accommodations for the Vermont Human Resources Association 2010
199 Main Street
Burlington, VT 05402-0190ph: 802-863-2375